87kbd Privacy Policy
Your personal information is our top priority. Learn in detail how we collect, use, and protect your data.
1. About the Privacy Policy
87kbd ("we", "our", or "platform") operates a safe and trusted online gaming environment for users in Bangladesh. When you register, log in, or use our services on 87kbd, you voluntarily provide certain personal information. This privacy policy explains how we collect that information, the purposes for which we use it, with whom we share it, and how we keep it protected.
This policy has been prepared in accordance with applicable digital security and data protection regulations in Bangladesh. By using our services, you consent to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our platform.
87kbd provides services only to individuals aged 21 or older. If we become aware that a minor is using our platform, we will immediately close their account and delete all collected information.
2. What Information We Collect
87kbd collects only the information necessary to provide our services. The categories of information collected are detailed below.
A Personal Identification Information
During account registration, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Email address
- National ID or passport number (for KYC verification)
- Residential address
- Occupation (where applicable)
B Financial Information
For transaction processing, we collect:
- bKash, Nagad, Rocket, or Upay account numbers
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction date, amount, and method
Note: We do not store any full card numbers or PINs.
C Technical and Device Information
Information collected automatically while using our platform:
- IP address
- Browser type and version
- Device type and operating system
- Cookie and session data
- Login time and location
- Page visits and click patterns
D Gaming Activity Information
To improve our service quality and ensure responsible gaming:
- Game play history and duration
- Bet amounts and outcomes
- Preferred game categories
- Bonus and promotion usage records
3. How Collected Information Is Used
87kbd uses your information only for the following legitimate purposes:
Account Management and Verification
We use your identification information to create, maintain, and secure your account. This information is essential for completing the KYC (Know Your Customer) process and complying with anti-money laundering regulations.
Transaction Processing
Financial information is used to complete your deposit and withdrawal requests quickly and accurately. This information is required to maintain the minimum ৳100 deposit and ৳800 withdrawal rules.
Fraud Prevention and Security
Technical information is used to detect suspicious activity, prevent unauthorized access, and maintain platform security. SSL encryption and other protective measures keep your information safe.
Customer Service and Support
Our 24/7 Bengali live chat support team uses your account information to resolve your issues quickly. This information is essential for providing accurate assistance.
Service Improvement and Personalization
We use gaming activity information to understand your gaming preferences, deliver a better experience, and send relevant bonuses and offers.
Responsible Gaming Program
As part of our responsible gaming commitment, we analyze gaming data to identify the risk of excessive gaming and provide support to users when needed.
4. Information Sharing Policy
87kbd never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Payment Service Providers
Necessary information is shared with the relevant financial institutions to process bKash, Nagad, Rocket, Upay, and bank transfers. These institutions follow their own privacy policies.
Technology and Service Partners
Game software providers (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming) and IT service providers may access limited information to operate the platform. They are required to process information in accordance with our guidelines.
Legal Obligations
Information may be disclosed on the basis of a valid court order, summons, or legal requirement from a Bangladeshi court or regulatory authority. In such cases, we provide only the information specified in the order.
Fraud Prevention
Information may be shared with relevant authorities to prevent financial fraud, money laundering, or other illegal activity.
5. Cookie Use Policy
The 87kbd website uses cookies and similar technologies to improve your experience.
Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, perform security verification, and complete transactions. These cookies cannot be disabled.
Analytical Cookies
These cookies are used to understand how users interact with our platform. The information collected is analyzed in aggregate and is not used to identify any individual.
Personalization Cookies
These cookies are used to remember your language preferences, game history, and interface settings. You can manage these cookies from your browser settings, but doing so may affect some platform features.
6. Data Protection Measures
87kbd follows industry-standard security practices to protect your personal and financial information.
Encryption Technology
All sensitive information transmitted and stored on our platform is protected by SSL (Secure Sockets Layer) encryption technology. This makes it very difficult for third parties to intercept or read your information.
Secure Server Infrastructure
Our servers operate in secure data centers equipped with access controls, firewalls, and regular security audits.
Access Controls
Only authorized personnel can access user information, and only when required for a specific task. All staff sign confidentiality agreements and receive regular training.
Regular Security Reviews
Our security team regularly identifies system vulnerabilities and updates systems to ensure protection against the latest threats.
7. Your Rights and Controls
As a user of 87kbd, you have the following rights over your own information:
Right to Access Information
You can request a copy of the information we hold about you from our support team at any time. We generally fulfill such requests within 30 business days.
Right to Correct Information
If any information we hold about you is incorrect, you can contact our support team to have it corrected. Ensuring accurate information is important for both parties.
Right to Delete Information
When closing your account, you may request that your collected personal information be deleted. However, due to legal obligations, some financial records must be retained for a specified period.
Right to Object to Processing
You may object to the use of your information for specific purposes. Please note that without certain processing, we may not be able to provide our services.
Right to Data Portability
You can receive a copy of your information in a structured, commonly used format. Contact our support team to exercise this right.
8. Data Retention Period
87kbd does not retain any information for longer than necessary. The retention periods for different types of information are as follows:
Account Information
Information for active accounts is retained for as long as the account remains active. After an account is closed, some basic identification information may be retained for up to 5 years, as it may be needed in the event of legal disputes or investigations.
Financial Transaction Records
In accordance with Bangladesh's financial regulatory requirements, records of all financial transactions must be retained for a minimum of 5 years. This period may change depending on legal requirements.
Logs and Technical Information
Server logs and technical information are generally retained for up to 12 months, after which they are automatically deleted.
9. Changes to the Privacy Policy
87kbd may update this privacy policy from time to time. For any significant changes, we will:
Change Notifications
- Post a prominent notice on the website homepage.
- Notify registered users via email.
- Update the "Last Updated" date at the top of this page.
- You will be given adequate time before any changes take effect.
If you continue using 87kbd after the updated policy has been published, it will be assumed that you have accepted the new policy.
10. Contact Us
If you have any questions or concerns about this privacy policy, or any requests regarding your information, please contact us:
Live Chat: 24/7 support in Bengali — use the live chat option on our platform.
Email: [email protected]
We typically respond to emails within 24 hours. For urgent matters, get instant help through live chat.
87kbd is always committed to protecting your information. Ensuring a safe and transparent gaming environment is our top priority. For more information, visit our Terms & Conditions and Responsible Gaming page.